International Student Services

About the ISSO

The International Student Services Office (ISSO) provides immigration information and support to UT Dallas students through workshops, individual student advising and outreach.


The ISSO office location (SSB 3.400) is closed in accordance with the university’s COVID-19 policy. We remain operational and will continue to respond to email, process requests and advise students online through scheduled appointments. Go to the ISSO COVID-19 FAQ page for more information. Check the UT Dallas webpage for university updates related to COVID-19.

Immigration News

ISSO Advising Services Available

Contact an advisor
Advisors are working remotely and can answer your immigration questions in a scheduled appointment or through the Ask an Advisor eForm in iComet. Scheduled appointments are conducted through Microsoft Teams. All students and alumni on OPT have access to Microsoft Teams using your NetID and password (

Ask An Advisor through iComet
Help the ISSO serve you faster by using the Ask an Advisor eForm in iComet. For students with access to iComet, the ISSO will no longer respond to emailed advising questions. All advising questions must be submitted through iComet. The ISSO will continue to maintain email boards for use by staff members, prospective students, and alumni no longer on a UTD I-20.

The mandatory CPT and OPT workshops are available online through iComet. In-person workshops are cancelled until the university re-opens.

ISSO Will No Longer Receive USCIS Mail
As of May 15, 2020, the ISSO will no longer receive government mail for students from USCIS or the Social Security Administration. If the ISSO has already received documents for you, you may request to receive them by mail - After May 15, 2020, government mail sent to the ISSO on behalf of a student may be returned to sender. If you have a pending application with USCIS and you selected the ISSO as your mailing address, please update your mailing address -

Electronic I-20's
Due to social distancing requirements the ISSO staff are working remotely to serve the needs of UTD's international students. Therefore, at this time, current student I-20's issued are being signed and e-mailed to students via their UT Dallas e-mail address. The signed soft copy of an I-20 should be sufficient to verify your F-1 status or benefits. If there is a extenuating circumstance that requires a student to receive a hard copy of their I-20 the ISSO will issue those on a case by case basis.

Coronavirus News

Grants Available for International Students
Your health and wellbeing is of the utmost importance to us, please see funding opportunities for our international students most in need.

If you are struggling financially due to COVID-19, you may apply for the UT Dallas International Student Emergency Fund through iComet. This fund is specifically for international students. Funds are expected to be disbursed beginning the last week of May. The maximum aid amount is $1000.

UT Dallas has also provided an emergency fund for all students. For details about eligibility and the application process, see their webpage -

Additionally, as part of the efforts of the Secretariat for Integral Development of the OAS to help mitigate the impact of the COVID-19 pandemic, the Rowe Fund is offering $2,000 SCHOLARSHIPS to international students from Latin American and Caribbean countries currently completing their studies in the United States. Learn more at

Help Support Other International Students
The International Student Emergency Fund is funded by contributions from the UT Dallas community. If you or your family are in a position to support other international students please consider making a gift in any amount at

Go to Immigration Newsletter for more information >>>