Immigration Advising


The ISSO office location (SSB 3.400) is closed in accordance with the university’s COVID-19 policy. We remain operational and will continue to respond to email, process requests and advise students online through scheduled appointments. Go to the ISSO COVID-19 FAQ page for more information. Check the UT Dallas webpage for university updates related to COVID-19.

The ISSO provides the following advising assistance to help you manage your immigration status.

Advising Hours

Schedule an Appointment

Please choose your visa type below and select an available time slot to meet your advisor.

Appointments are available up to a week in advance. New appointment slots become available on a daily basis.

ISSO Group Chats

ISSO advisors host small group chats on different topics twice a month. We will share important information about the topic and answer questions you have. Sign up for a topic you're interested in. The session will last 30 minutes.

Current Topics

We will share information about the CPT process and common questions. There will be time for a Q&A at the end. For detailed information about CPT, please complete the online CPT workshop.

We will share information about the OPT application process and what to expect. There will be time for a Q&A at the end. For detailed information about OPT, please complete the online OPT workshop.

OPT Reporting Live Chat Hours
Live chat with an advisor regarding your OPT Reporting questions.

  • Thurs 9/10, 3-6 pm CST
  • Tue 9/15 , 3-6 pm CST
  • Thurs 9/17, 3-6 pm CST Cancelled
To chat, visit during the chat hours and look for the “We Are Here” widget.

Online Advising

The ISSO offers advising services online through iComet. You can send a message to an advisor and receive a response through your iComet Portal. All admitted prospective students, current students, and alumni on OPT have access to the iComet Portal.

  1. Log into using your NetID and password.
  2. Click on "Ask an Advisor" and select the eForm.
  3. Follow the instructions on the screen to navigate through the eForm.
The Ask an Advisor eForm provides answers to many common questions. If your question is not listed, you will have the option to write out your question and receive a response from an advisor. The ISSO advisor's response will be posted in your iComet Portal homepage.

For an approximate response time, please visit our Processing Times webpage.

  • Prospective Student

  • Current UT Dallas Students

  • Alumni on OPT

  • Former UT Dallas Students and Alumni

  • Troubleshooting

Walk-In and Express Advising

Location and Mailing Address

Office Hours


Legal Assistance

Your voice matters; we encourage you to tell us how we are doing.