OIT Help Desk

Check out our hours and how-to guides.

Resetting Your NetID Password

Customer wants to reset their NetID password

Log on to netid.utdallas.edu, select the option "reset password or unlock account" and follow the step by step prompts on the following pages to confirm your identity and create a new password that complies with UT Dallas security policies.


 

Password Reset

Step 1: Navigate to netid.utdallas.edu and select Password Reset OR Unlock Account

Step 2: Read and Accept the terms. Select Continue

Step 3: Enter your NetID

Step 4: Retrieve the security code from your personal email address (NOT your UTD email), enter the code, and select Next

Step 5: Enter a new password, ensuring that your password complies with UTD policies, you’ve never used it before, and that it contains no easily guessable personal information.

Step 6: Press Validate New Password to begin validating your password

 

A small window should appear at the top of your browser as shown below. Enter your NetID and new password and select Sign In to validate that it has been changed correctly.

 

Step 7: Registering your Personal Email. Press the Next button to continue.

 

Enter your new password and select Next

 

Enter a Personal Email Address (NOT your UTD email) and then press Next

 

After that, you should receive this screen and the process is finished.

 


Article 175 | Last Reviewed 4/15/2020 12:37 PM