Microsoft Teams Replaces Skype for Business

January 28, 2020

All good things must come to an end... to make room for something better!

Something new is coming soon! Microsoft announced that it is retiring Skype for Business and upgrading it with Microsoft Teams. The Office of Information Technology is excited to provide you with a new way to work with this fresh new collaborative tool. Beginning at 7 a.m. on Tuesday, March 17, Skype for Business users will transition to Microsoft Teams..

What Should I Expect?

We know how much you rely on technology to get your job done and we are continually exploring ways to simplify the way you work, while ensuring you have the right tools available at your fingertips. You may have already seen Teams pop-up on your desktop and may be wondering what it is or what to do with it. Teams is an all-in-one collaboration and communication solution, integrating chat (IM), online meetings, calling, file management and a project workspace into one interface. Please note, consumer Skype (not Skype for Business) is not affected by this change.

What to expect once you are upgraded

  • You will no longer be able to sign into Skype for Business. Attempting to sign in to Skype For Business will automatically redirect you to Teams.
  • You will receive all incoming IMs in Microsoft Teams, including IMs from organizations outside of UT Dallas.

What will happen to all my Skype for Business data (eg contacts, conversation history, etc) once my account is upgraded to Teams?

Your Skype for Business information will be available as follows:

  • Your past conversations, calls, and voicemails can be viewed from your Conversation History folder in Outlook
  • Your Skype for Business contacts will be available in Teams under the Calls tab
  • Your Skype for Business meetings can be accessed from your Outlook calendar or from the Meetings tab in Teams

What is Microsoft Teams?

You have likely seen communications from the Office of Information Technology about Microsoft Teams over the last several months and are aware of all of the benefits it offers. The upgrade to Teams will provide you one solution for your communication and collaboration needs, and leverages much of what you know about Skype for Business. Even better, it expands what’s possible, integrating chat (IM), online meetings, file management and project workplace.

Teams is a cloud-based chat app that brings together chat, meeting, notes, Office, Planner, PowerBI, and a host of extensions and applications to help teams get work done. Teams offers a threaded view of group and private conversations. You can access these conversations through a user-friendly interface that lets you chat with coworkers, share files and notes, and even contribute to project boards.

Why are we moving to Teams? Here are just a few reasons…

  • Simplified communication: Resume a conversation at any time or even send a file when someone is offline.
  • Easier collaboration: Reduce the need to juggle between multiple applications with a single “hub” for your project notes, Office files, conversations and meetings.
  • Communicate naturally. Customizable memes and giphys make communicating fun, plus @mention capability calls attention to a recipient.

Common Use Cases

Office 365 improves productivity in your specific industry or role, using scenarios and best practices. To learn more about how you can integrate Teams into your daily work, attend a training session with the Help Desk team, visit our Office 365 page or read use cases from the Productivity Library page.


Refer to our Frequently Asked Questions to help you navigate any troubleshooting issues you may experience. You can also refer to our Trainings and Resource page to find helpful information and upcoming hands-on sessions.


Office of Information Technology Summer Project Wrapup

September 4, 2019

The Office of Information Technology welcomes you back to a new academic year with an update on summer projects.

  1. New Email Spam Filtering Service

    To combat dangerous and unsolicited spam email that often consist of malware, viruses and spyware, the UT Dallas email edge was migrated to Microsoft Office 365’s Exchange Online Protection and Advanced Threat Protection (ATP) email spam filtering service.

    ATP includes powerful safeguards like Safe Links, which provides time-of-click protection to help prevent users from clicking malicious links, and Safe Attachments, which protects users from opening malicious email attachments. Learn more

  2. Transition to Palo Alto VPN Client

    OIT is piloting a new Virtual Private Network (VPN) client to securely remotely access desktop network drives and folders. The new Palo Alto GlobalProtect VPN client will offer improved performance, greater availability and increased stability.

  3. Office 365 Suite for Faculty and Staff

    UT Dallas faculty and staff are licensed to access the Microsoft Office 365 suite. The Help Desk team offered a series of trainings, and developed resources and frequently asked questions to help users maximize all of Office 365’s applications.

    Office 365 provides faculty and staff:

    • Access to Teams, OneDrive, Power BI, Planner and other great applications for business use.
    • The ability to install the core suite of Office applications (Word, Excel, Power Point, Outlook) on personal devices.
    • Migration of Windows Personal Drive (H:\ Drive) from On Prem to OneDrive.
    • The ability to collaborate with others (including students) using these applications.

Communication and feedback are important to us. Please fill out a short survey to evaluate our efforts to inform you about these projects and provide feedback on Office 365 applications.

NetIDplus Required for Office 365 Login

September 3, 2019

In order to secure the information and access of the students, faculty, and staff of UT Dallas, NetIDplus, powered by Duo, will soon be required for login to Office 365. This protection will begin between 6 and 7 a.m. on Thursday, September 5, 2019. Once NetIDplus is enabled, all users will be logged out of Office 365 applications and will be required to re-authenticate with NetIDplus.

Some examples of Office 365 applications that will now require NetIDplus include:

  • Office 365 Email (students only)
  • Microsoft Teams
  • OneDrive

Faculty and staff email, also called Webmail (, will not be impacted by this change.

If you have not done so already, please enroll in NetIDplus by visiting Full instructions on enrolling in NetIDplus can be found at

If you encounter any issues enrolling in NetIDplus or logging in to Office 365, please contact the Help Desk by emailing [email protected] or calling 972.883.2911.

New Help Desk Hours

June 1, 2019

The Office of Information Technology Help Desk is pleased to announce it has extended its hours of operation beginning Saturday, June 1, 2019.

The OIT Help Desk will now be available to answer all of your questions from 7 a.m. until 11 p.m. daily. Support is available by calling 972.883.2911, online webchat, e-mail, as well as through the Atlas Self-Service Portal ticketing system.

Walk-in support continues to be available in both OIT campus labs (Founders and McDermott) and in the Research Operations Center (ROC). Lab hours vary and are listed on our website. We look forward to providing you extended hour support.

Office of Information Technology
[email protected]

Alexa, Ask UT Dallas

May 1, 2019

The UT Dallas Alexa Pilot is a project designed to bring the usability and convenience of Amazon’s Alexa devices to enrich the experience of students, faculty, and staff at the University of Texas at Dallas.

Alexa, ask UT Dallas

Alexa Pilot – OIT Conference Room

Alexa for Business simplifies meeting room experiences for University employees. Alexa enables you to simplify day-to-day tasks, build a smarter workplace, and offer a differentiated employee experience. Alexa is used for controlling conferencing systems, check room availability, and book rooms with voice. For example, say “Alexa, join my meeting” and Alexa finds the upcoming meeting from the calendar, and connects you to the meeting.

For more information, please visit the Alexa website.