Please select a topic from the above list for more information.

Account Information

UTD-ID Number

Your UTD-ID is the number on your Comet Card and it would have been issued to you by mail when your application to UTD was processed. It is a ten digit number that acts as the unique identifier for your account (e.g.1234567890; older Comet Cards may have 8 digits*).

Your UTD-ID is used for business purposes on-campus to protect the privacy of your Social Security Number. Don’t disclose your UTD-ID to off-campus individuals. The Help Desk will only ever request the last five digits for identification purposes.

Use your UTD-ID and Date of Birth to pick up your NetID and create a password at

Note: If your UTD-ID is 8 digits, insert a “20” before the number to access systems such as NetIDplus that require a 10-digit UTD-ID.


The NetID acts as the username to login to UT Dallas services, including the following:

For further information about the NetID and how to guides such as how to reset the password, please refer to the NetID How To page.

Comet Card

The Comet Card is the official identification card for all UT Dallas students, faculty, and staff. The card allows the use of campus facilities and services and offers optional campus accounts for on-campus purchases and payments.

Your Comet Card is issued upon your initial association with UT Dallas and must be retained throughout your affiliation with the University, even though you may not attend consecutive semesters. The card is automatically activated, or deactivated, based on your current status with the University.

For more information, please visit:

Online Resources


For Faculty

Class rosters, grade reports, paycheck stubs, payroll deductions and eLearning are just some of the functions that are accessible through Galaxy.

For Staff

UT Dallas staff can access pay stub information, including deductions and leave balances, as well as job-related tools such as PeopleSoft Financials.

If you are not able to login to Galaxy, please try clearing your browser’s cache or using a different browser that may have different settings by default. Log in to the NetID website to verify that your password and account policies are up to date.

If you are still unable to login, please contact the help desk for further assistance.


The electronic Campus Access Tool can be used to submit campus resource access requests for new or existing users. Information on how to use eCAT can be found on our eCAT How To page.

University Email

Faculty and staff email inboxes are hosted on the exchange on-premise servers. You can access the login portal by finding the bookmark in Galaxy under My Email and selecting Outlook Webmail, or by going directly to

Atlas Self-Service Portal

The Atlas Portal is a single web user interface that faculty, students and staff can submit technology help requests, report outages, request a service through our service catalog and access an extensive knowledge base. More information and instructions regarding Atlas Self-Service Portal can be found on the Atlas Self-Service Portal page.

Office 365

Faculty and staff have access to the Office 365 Online suite.

The following resources are included with Office 365:

  • 1 Terabyte Online Cloud Storage space
  • The latest versions of Microsoft Word, Excel, PowerPoint, OneNote, Outlook, Access and Publisher
  • Installation on up to five PCs or Macs, and Office apps on other mobile devices including Windows tablets and iPad
  • Office Online

Computer Resources


CometNet is the free campus wireless network available to all active UT Dallas students, faculty, and staff. For information on connecting to CometNet, please see our CometNet How To page.


Digital certificates are used for email encryption and signing. Instructions on how to get encryption set up on a PC can be found on the Encryption How To page.

Digital certificates can also be installed on iOS devices using the instructions found on our Install Digital Certificates in iOS How To page.


Faculty and staff have access to Box provided by UTD. More information regarding this service can be found on the CometSpace information page


CrashPlan is an enterprise level backup solution chosen by the University of Texas at Dallas to provide an automated workstation backup solution for its employees. More information regarding CrashPlan can be found on the CrashPlan How To page.

Media Services

Media Services manages the daily multimedia and audio-visual requirements of UTD’s courses across most of the buildings on campus. Media services can be reached by phone at 972-883-4900 or by email at [email protected]. Additional information regarding classroom media support can be found on the Media Services page.

Working Off-Campus

Cisco AnyConnect VPN

Some university resources require you to be within the UTD network. Use the Cisco AnyConnect VPN to get connected inside the network and access various UTD network resources such as network drives and the ability to remote into your office computers. For instructions on setting up and using the Cisco AnyConnect VPN, please see our Cisco AnyConnect VPN How To page.

Remote Desktop

Once you have connected to the UTD Network you can remotely connect to your desktop. Information regarding remote desktop and getting it set up can be found on our Remote Desktop How To page.

Computer Purchases

Dell Discount Program

The Office of Information Technology has partnered with Dell to provide low price deals on a wide selection of laptops, desktops, tablets, and computer accessories. Click on the link below to learn more.

Computer Purchases